Account and data deletion

Oskala mobile app (com.softena.oskalacore) and web platform, published by Softena

How to request the deletion of your account

Fill out the form below using the email address associated with your account, or write to us directly at contact@softena.com.

1. Send your request

Provide your account email address using the form below or by email.

2. Identity verification

We verify that the request comes from the account holder in order to protect your data.

3. Deletion within 30 days

Your account and associated data are deleted within a maximum of 30 days. You will receive a confirmation by email.

What data is affected?

Deleted data

Your user account and login credentials
Your profile data: first and last name, email, phone, photo
Your personal preferences and settings
App usage data associated with your account

Temporarily retained data

Data required by our legal and accounting obligations (e.g. billing documents), for the applicable legal retention period
Usage data and technical logs, kept for a maximum of 13 months
Business data entered in a professional context (work reports, timesheets...) for which your organization is the data controller

If your account was created by your employer or organization, they are the data controller for professional data: in that case we forward your request to them and keep you informed. To learn more, see our privacy policy.

Deletion request form

Account email *

This field is required.

Name

Organization / company (if applicable)

Request type *

Details (optional)

I confirm that I am the holder of this account and request the deletion of the data indicated above. *

This confirmation is required.